How do I renew my waiver?
Waivers last one year. Press Renew in your reminder email or in My account. Last year's details are filled in, so you only check them and sign again.
A signed waiver is good for one year. Renewing takes about a minute because your earlier details come across.
Before you begin
- You need the email address you signed the waiver with.
Steps
From the reminder email
- Open the email called "Your (gym name) waiver expires" and press Renew my waiver.
- Check the details that are filled in. Change anything that is different, and add or remove anyone.
- Check each child's age and answer any questions again, such as grade and shirt size.
- Sign and initial again, then press Finish and sign.
From My account
- Sign in to My account. See How do I sign in to My account?.
- Scroll to Waivers. Each waiver shows On file with a "good until" date, or Expired.
- On an expired waiver, press Renew. Or press Sign a waiver to start a new one.
- Check the details and sign, as in How do I sign the waiver?.
What you'll see
At the top of My account, a badge shows "Waiver good until" with the date, or a warning "No waiver on file yet" with a link to sign it. You can press View on any waiver to see what you signed.
Troubleshooting
The front desk said my waiver is expired. Renew it from your phone with the steps above, or ask the desk to email you a renewal link.
I did not get a reminder. Check your spam folder. Reminders go to the email you signed with, and your gym can switch them off.
Questions
When will I get a reminder?
By email 14 days before your waiver expires, and again on the day it expires. Your gym can turn these emails off.
Do I have to fill in everything again?
No. Names and your emergency contact are filled in from last time. Your signature and initials are always new.